1. Data Controller
Organicorganicix
217 Emu Flat Rd, Emu Flat SA 5453, Australia
Email: callme@organicorganicix.world
Phone: +61 498 637 263
2. Scope
This Privacy Policy applies to all personal information collected through organicorganicix.world. We handle information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and where applicable, the General Data Protection Regulation (GDPR) for users in the European Economic Area.
3. Data We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number (when provided via our contact form)
- Communication data: messages you send us through the contact form
- Technical data: IP address, browser type, device information, pages visited
- Cookie data: preferences stored in your browser and localStorage
4. How We Collect Information
We collect personal information when you:
- Submit our contact form (name, email, message)
- Communicate with us by email or phone
- Visit our website (technical data such as IP address and browser type)
- Manage cookie preferences through our cookie banner
Where reasonable, you may interact with us without identifying yourself or using a pseudonym. However, we may be unable to respond to enquiries if you do not provide sufficient contact details.
5. Purposes of Processing
We collect and use personal information only for purposes that are reasonably necessary for our functions and activities, including:
- Responding to your enquiries and providing customer support
- Operating, securing, and improving our website and services
- Analysing site usage (with your consent for analytics cookies)
- Meeting our legal and regulatory obligations
- Managing course enrolments and related communications where applicable
If we need to use your information for a new purpose, we will update this policy or notify you where required by law.
6. Legal Basis
Australia: Under the Privacy Act 1988, we collect personal information that is reasonably necessary for our functions. Where required, we seek your consent before collecting sensitive information or using data for direct marketing.
European Economic Area: For users in the EEA, we rely on the following legal bases:
- Consent: for analytics and marketing cookies, and contact form submission
- Legitimate interests: for site security and basic functionality
- Legal obligation: where required by applicable law
7. Australian Privacy Principles
We aim to comply with the 13 Australian Privacy Principles, including obligations to:
- Manage personal information in an open and transparent way
- Collect information only by lawful and fair means
- Notify you about collection where required
- Use and disclose information only for relevant purposes
- Take reasonable steps to protect information from misuse, loss, and unauthorised access
- Give you access to your information and allow correction where appropriate
8. Data Retention
Contact form submissions are retained for up to 24 months unless a longer period is required by law. Analytics data is retained for up to 26 months. Cookie consent records are stored in your browser localStorage until you clear them.
9. Data Sharing and Overseas Disclosure
We do not sell your personal information. We may share information with trusted service providers who help us operate our website (such as hosting or analytics providers), subject to contractual confidentiality and security obligations. We may also disclose information where required or authorised by Australian law.
Some service providers may be located outside Australia. Before disclosing personal information overseas, we take reasonable steps to ensure recipients comply with privacy standards consistent with the APPs, or we otherwise comply with APP 8 requirements.
10. International Transfers (EEA)
If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
11. Your Rights
Under Australian privacy law, you may:
- Request access to the personal information we hold about you
- Request correction of inaccurate, out-of-date, incomplete, or misleading information
- Withdraw consent where processing is based on consent
- Opt out of direct marketing communications
- Make a complaint to us if you believe we have mishandled your information
EEA users also have rights to erasure, restriction, objection, and data portability under GDPR.
To exercise your rights, contact us at callme@organicorganicix.world. We will respond within a reasonable period, generally within 30 days.
12. Complaints
If you have a privacy complaint, contact us first so we can try to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
EEA residents may also lodge a complaint with their local data protection authority.
13. Direct Marketing
We will only send direct marketing communications where permitted by law and, where required, with your consent. You may opt out at any time by using the unsubscribe option in our emails or by contacting us directly.
14. Notifiable Data Breaches
If a data breach is likely to result in serious harm to individuals, we will comply with the Notifiable Data Breaches scheme under the Privacy Act 1988, including assessing the incident, taking remedial action, and notifying affected individuals and the OAIC where required.
15. Security Measures
We implement appropriate technical and organisational measures to protect your information, including HTTPS encryption, access controls, and regular security reviews.
16. Children
Our website is not directed at individuals under 15 years of age. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
17. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Material changes will be published on this page.